FEATURE
stream for securing guests old and new what your hotel has to offer in a different visitors can bring. From word of mouth
is to create space where companies and context, and can help get you on the map recommendations, to building a sense of
individuals can host events. Hosting events for potential returning guests. community within your hotel, customer
means your hotel can fill up quickly, and if
Cultivating customer loyalty in the
loyalty is a great asset. It’s good practice,
people like what they see during a corporate hotel trade, whose business is the coming and makes great business sense, to
event, conference or even wedding, they and going of guests, is a tough task. It’s cultivate it.
may choose to return again under their far from impossible though, and hotels own steam. Events can help you showcase mustn’t overlook the benefits that loyal
May 2019
By Simon Botto, CEO of DayBreakHotels
www.hotelowner.co.uk
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