FEATURE | ACCESSIBILITY IN HOTELS
FEATURE
Disability policy done right
There is a huge financial opportunity for the hotel industry to capitalise on the spending
power of disabled households. At the same time a better awareness of disability
services and an increase in accessible room numbers will provide disabled guests more
opportunities for a satisfying stay. ALESSANDRO CARRARA spoke with hotels who are
getting these disability policies right to find out more about the services they offer
March 2018
www.hotelowner.co.uk
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