CONTENTS
AUGUST 2018
hotelowner
EDITOR
Michael Northcott
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EDITORIAL
Lewis Catchpole
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Alessandro Carrara
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[email protected]
ACCOUNT MANAGER
Julie Lunk
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PRODUCTION ASSISTANT
Karly Besnard
[email protected]
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ACCOUNTS
Apex Business Media
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01481 730 418
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CUSTOMER SERVICES
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DESIGN
CONTENTS AUGUST 18 Lucas Studio
REGULARS All Hotel Owner staff can be reached on
Month in Review
A roundup of the latest hospitality
news from across the UK
Hotel Concept
of the Month
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The Good Hotel is a floating hotel
that tries to prove that ‘good’ is
more than just a name
Peter Hancock 21
This month, Peter Hancock gives
his opinion on when to invest in
technology
Stephen Ayers
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Stephen talks about when
technology may become ‘overkill’
Angie Petkovic
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Angie gives tips on how hoteliers
may be suffering ‘confirmation bias’
August 2018
FEATURES
The MICE market
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22
LEWIS CATCHPOLE explores why
the UK hospitality sector’s MICE
business is seen to be lacking
compared to Europe
The Project:
Lancrigg Hotel
We interview the owner of the
Lancrigg hotel
Radisson Hotels
Hotel Owner is published monthly by:
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42
Grecia Sá nchez sits down with
Eric De Neef, executive VP of
Radisson who outlines the five-year
plan he says will take the company
to the top
Quality in Tourism
020 3176 6185
47
Deborah Heather considers the
importance of formalising your USP,
and how being unique can underpin
commercial success
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