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AIRBNB
European
Commision
demands clearer
Airbnb price
presentation
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APPOINTMENTS
Malmaison and
Hotel du Vin
appoint three
new general
managers
The European Commission and EU
consumer authorities are calling on
Airbnb to be more transparent on its
presentation of prices.
According to the group Airbnb’s
current pricing presentation and a
number of its terms do not comply
with the ‘Unfair Commercial Practices
Directive’, the ‘Unfair Contract Terms
Directive’ and the regulation on the
jurisdiction in civil and commercial
matters
Once Airbnb proposes solutions, the
Commission and the EU consumer
authorities will review the proposed
changes, and if they are not considered
satisfactory Airbnb could face an
enforcement action.
Commissioner Jourová,
commissioner for justice, consumers
and gender equality, said: “More and
more consumers book their holiday
accommodation online and this sector
has brought many new opportunities to
holidaymakers. But popularity cannot
be an excuse for not complying with
EU consumer rules.
“Consumers must easily understand
what for and how much they are
expected to pay for the services
and have fair rules, for example on
cancellation of the accommodation by
the owner. I expect Airbnb to follow up
swiftly with the right solutions.”
August 2018
Lifestyle hotel brands Malmaison
and Hotel du Vin have announced a
number of senior appointments within
the business.
Tom Gallimore has been promoted
to general manager of Hotel du Vin
Birmingham, having previously held
the position of hotel manager and
deputy general manager at Malmaison
Birmingham. He has progressed through
the business’s Rising Star Programme
having prior to joining the group been at
Penta Hotels and Village Hotels.
Additionally Marie Warabida joins
Malmaison London as its new general
manager. She was formerly GM at
Malmaison Reading, and previously held
financial positions at both Malmaison
and Millennium & Copthorne.
Replacing Warabida as general
manager at Malmaison Reading is
James Henesey. Henesey joined
Malmaison Hotel du Vin as bar manager,
and following his participation the
business’s Rising Star development
programme, progressed to become
deputy general manager at the hotel.
The development of our team
is hugely important , and these
appointments are testament to
the fantastic talent pool in our
business that allows us to grow
from within
Scott Harper, chief operating officer of
Malmaison and Hotel du Vin
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UKHOSPITALITY
UKHospitality
calls for
transparency
and equality in
sharing economy
UKHospitality
has welcomed a
report by MPs on
the UK’s sharing
economy, and
has called on
the government
to provide “a level regulatory playing
field” to support hospitality businesses
and increase customer safety.
The news follows the All-Party
Parliamentary Group for Tourism
report published on the impact of
the sharing economy on the UK
tourism industry in Parliament. It
acknowledges the need to provide a
level legislative playing field, including
the need for sharing economy
businesses to pay the appropriate
level of tax, the need to ensure
customer safety, and to recognise the
concerns of local communities.
UKHospitality chief executive Kate
Nicholls said that while the sharing
economy has helped to revitalise and
energise tourism around the world
there are “serious flaws” that need
to be addressed. She said: “This
growth is most welcome but, as the
report highlights, there are serious
flaws with the current system and
hospitality businesses are at an unfair
disadvantage.
“UKHospitality gave evidence to the
Group’s report enquiry to raise this
issue, so it is encouraging to see the
concerns of the sector acknowledged.
The report includes compelling
evidence that individuals abuse
the system, acting in a commercial
manner, profiting while putting
customers at risk and undermining
other hospitality businesses. “
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