CONTENTS
APRIL 2018
hotelowner
EDITOR
Michael Northcott
[email protected]
EDITORIAL
Lewis Catchpole
[email protected]
28
Alessandro Carrara
[email protected]
ACCOUNT MANAGER
Hayley Pett
[email protected]
PRODUCTION ASSISTANT
Karly Besnard
[email protected]
34
ACCOUNTS
19
Apex Business Media
01481 730 418
CUSTOMER SERVICES
[email protected]
CONTENTS APRIL 18
REGULARS
Month in Revi ew 7
Hotel Concept
of the Month 19
A roundup of the latest hospitality
news from across the UK
In an attempt to become the most
sustainable hotel in Europe The
Iveagh Garden hotel in Dublin
sources all of its power from an
underground river
Peter Hancock 21
This month, Peter Hancock explores
the disruptive effect of Online Travel
Agents
Stephen Ayers
44
Stephen gives his opinion on what
the future of robot-run hotels could
hold
Angie Petkovic
50
Angie looks at why social Wifi could
be advantageous to hoteliers
April 2018
FEATURES
GDPR Special
DESIGN
Lucas Studio
[email protected]
24
How to get your business up to
date with the new data regulation
changes
Front of House
All Hotel Owner staff can be reached on
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28
St Giles recently commissioned
four pieces of art focused on iconic
Londoners to its newly refurbished
hotel lobby
Robot-run Hotels 34
Quality in Tourism 37
Alessandro Carrara speaks
with companies specialising in
hospitality robots to see how their
products are evolving hospitality
services as we know
Deborah Heather considers
whether it is possible to be
successful, ethical and responsible
in the hotel industry
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