Hotel Owner April 2017 | Page 13

PETER HANCOCK > comment Don’t let Brexit get you down Negative reporting of Brexit is undermining a democratic decision, but with a little optimism the UK’s hospitality sector will continue to attract both inbound and domestic visitors. By PETER HANCOCK according to the needs of business. There is no denying we have a problem in finding sufficient people to fill vacancies in hospitality but this was true before the referendum and it arguably owes more to the negative perceptions of a life in hotel and catering work peddled by parents and teachers than any other factor. High on the list of worries is inflation especially in regard to imported goods, and while it is true that a weaker pound buys you fewer qualities last. So what are they? Here’s my personal list in no particular order: n A  language understood by 25% of the world’s population n T  he Royal family and attendant ceremonial events n S  tately homes, castles and historic sites n B  lack taxis, red pillar-boxes and white cliffs n J  aw dropping scenery in almost every region n O  utstanding food served by friendly professionals Have you noticed how often good Spanish oranges the currency will news is prefaced with the words continue to fluctuate endlessly. My “despite Brexit”? The assumption own suspicion is that consumers behind this phrase - fast becoming will actively look for British grown n Freedom of speech a habit among some journalists - is produce in the quest for better n Makers of luxury goods that our impending departure from value and will expect hoteliers n Tolerance of diverse faiths and the European Union (EU) can only do and restaurateurs to do the same. harm to our economy and therefore Caterers can be amazingly flexible n Great British wit to our businesses. with their menus according to supply n Weather This is not the place, and I am not the person, to start a political rant and demand. For our customers, confidence is n H  otels to suit all budgets, from basic to the frankly ludicrous customs Yes you did read that last one correctly. Years ago my family on the merits of either side of the critical to their willingness to spend received guests from California debate, but I do believe we are at risk on discretionary items such as meals who were terribly excited by the of talking ourselves into unnecessary out and hotel stays. That confidence prospect of wearing their gloves and difficulties by adopting a negative should be boosted whenever strong scarves, instruments of torture in approach to a decision that has been GDP growth is revealed or when the sunny Beverly Hills - the very thing democratically made. unemployment figure drops and in we try to escape when heading for my view reporters ought to resist the the Mediterranean ourselves may the greatest concern of hoteliers temptation to justify their own surprise actually be an advantage too. For today, the recruitment of staff. It (at good news) by adding speculative golfers it is certainly nicer to be cool seems inconceivable to me that our warnings of worse to come when the than sweltering and as anyone who government will seek to deport EU full horror of our mistake takes hold. has been to Scotland out of season citizens currently living and working Am I alone in missing the days when will know there’s nothing quite as in the UK. Nobody has expressed a news was all about telling us what comforting as a glass of whisky in desire to do this and indeed we have happened today rather than guessing front of a roaring fire after a period of received reassurance from David what might happen tomorrow? exertion outdoors. Let’s look firstly at perhaps We’ve coped with bigger Davis that they have nothing to worry The fact is that Britain is still one about. He went further on TV recently of the safest places on earth and will challenges than Brexit. So let’s be suggesting that the numbers coming go on attracting inbound and domestic optimistic and see if it rubs off on here may even increase in some years visitors for as long as its unique our customers. April 2017 www.hotelowner.co.uk 13