Hotel Owner April 2017

APRIL 2017 £5.95 WWW.HOTELOWNER.CO.UK H O U S E K E E P I N G | R E N O VAT I O N | F O O D & B E V E R A G E | S P A | P R O P E R T Y | E D U C AT I O N hotelowner for the independent hotelier who means business ISSN 2049-7709 INSPIRED BY ART How a husband-and-wife team transformed the fortunes of a rundown guesthouse SURVEY Mazars’ latest survey looks at the industry challenges that lie ahead ONES TO WATCH We compile a list of the most innovative firms in the hotel design space INVESTMENT The Cottage in the Wood’s three-phase refurbishment April 2017 p29 REVIEWS p34 Receiving more guest reviews on Facebook and Google MARKETING p50 Angie Petkovic on data compliance