I
t’s been my experience that one of the big
differentiators between a 4 and 5 star hotel
is the level of service you receive from the
hotels staff.
Four-star hotels provide quality service to
patrons, frequently offering extras such as
child-care services, poolside food service and
a concierge to assist with making reservations
or getting tickets. The staff at five-star hotels
go out of their way to personalize each of those
guest services, using the guests’ names and
anticipating each guest’s needs.
We recently had the pleasure of staying at the
Hilton Sukhumvit Bangkok on Soi 24 and we
couldn’t have been more pleased with our choice.
We chose the hotel because of its location, being
close to meetings we were attending (CBD)
and within quick walking distance to the new
EM District encompassing The Emporium, the
EmQuartier and the soon to come EmSphere.
The hotel’s sales literature states that it is the
perfect base for business and leisure travelers
alike and that fit us to a T.
Upon arrival and introductions we were
whisked to the club lounge where drinks were
served while the staff filled out the necessary
paperwork. They say your first impression is
your lasting impression. Our first impressions
were of the friendly professionalism shown
by the staff and that impression continued
throughout the entire length of our stay with
ever H