Hospitality Today HT19 - Feb-Mar 2014 | Page 23

hospitalitytoday.com | 23 surrendering to the ‘brand values’ of a group. As many of our readers know who themselves run independent hotels, it is a long hard slog: years of saving and investing, making gradual improvements, and attention to detail, all day, every day. There are comparable examples nearer to home: the Goring, still in the same family after over a century, and Kit Chapman’s Castle Hotel at Taunton come to mind. “Plus ça change, plus c’est la même chose” - 50 years after the Rochedys borrowed to the hilt to open their nine-room chalet, everything has changed. Today’s 41 room Relais & Chateaux spa hotel with two Michelin stars is unrecognisable from their humble starting point. It is clear that there is no easy formula or quick route to establishing an exceptional business like Le Chabichou whilst keeping family ownership and control, and not Yet everything is still the same . . . the same family, the same attitudes to guests, the same need to continuously improve, the same single-minded focus on making guests want to come back. The same hospitality.