Hospitality Malta HM03 | Page 46

The spending power of a client is never to be overlooked... especially since I believe in the intrinsic importance of the Three Star category in our tourism efforts Watsons Bar is popular because of its ambience close to the sea and for the ease of transport facilities. His feedback from clients is that they are getting a bet- ter return for their Pound. And this is because he is offering traditional UK style pubs that are still very sought after by visitors and generally seem to exist in his side of the woods. Cultural happenings are wont to increase the vicinities’ occupancy and room rates. He opined that the Aquarium and the Lost and Found are good attractions for visitors in the area, as are the firework displays that are held. Most restaurants and hotels here are remaining open even in the winter now as a result of the area having become so popular and known by clients. in building Reputation Mario explained that he is building his hotel’s rep- utation on the feedback from sites like TripAdvisor whose comments about his hotel are generally very good indeed. 44 Issue 03 “The spending power of a client is never to be over- looked in this eq