Hospitality Malta 06 | Page 65

quality, workmanship, innovation and always meeting the client’s expectations. The Primavera team will not deliver a product that will fall below the company’s standards Tiziano makes it very clear that he is selective with the companies he works with; he wants to ensure that their level of quality is at par with the client’s expectations. He will only work with people who have the same strong work ethic as that of Primavera. When working with third parties, it is imperative that a friendly re- lationship is built so that ideas will be exchanged and innovation is instilled throughout all aspects of this partnership. Tiziano is working hard towards building a culture of co-operation within the industry – cur- rently there is a tendency of competitors not talking to each other and even at times potentially working against each other. “Malta is small country and there should be no room for pettiness,” he muses. Primavera Caterers are proud of their heritage as one of Malta’s most veteran catering establishments. So, if we assume that you work with people rather than machines, is it correct to believe that, at this stage, this does not affect the price of the produce? Tiziano ex- plains that the Maltese public has nowadays developed an affinity with food and has learnt to appreciate good quality even if it comes at a slightly higher price. “Yes, a machine can produce more quantities than a person operating ‘by hand’ ever could, but when a sample of both products is presented to a client, the hand-craft- ed item is always chosen in the end,” he affirms. Let us say that we have a new restaurant promoting itself as being a good quality restaurant.. how would Primavera convince them to buy their products? HOSPITALITY MALTA The team also works hand in hand with the Environ- ment Health Directorate to ensure that all health, safety and hygiene regulations are adhered to. In fact Primavera are not merely HACCP accredited as is required by law. “We are classified as a Grade A outfit. Primavera also employs an independent pro- fessional who undertakes high-level, random tests which are then enable the team to be accountable at all times, as such tests identify the person who is being checked.” In a fast past modern world, where machinery has seemingly taken over our lives, it is refreshing to see a company like Primavera standing their ground and not giving in completely to technology. And in doing so, this third-generation family firm has further rein- forced the importance of Primavera Caterers to Malta’s hospitality industry. Issue 06 63