iLink Systems is well versed in working with what the client already has in place. This also means that they
can integrate customer software so as to seamlessly work with each other.
One of the major advantages of
arm of the company, which is
working with iLink is that they
also located in the UK. Close
We
have
all
types
of
are willing to work with what the
links and support from the par-
restaurants using our
client already has in place. Their
ent company drive the success
experience extends to third-party
of the product. Since the devel-
software, from single-
software packages with which they
opment of both hospitality and
terminal
take-away
style
have become well-versed in over
point-of-sale systems is con-
the years. Accounting systems,
tinuous, the local team need to
restaurants, pizzerias and
third-party reporting, and other
constantly update themselves re-
cafeterias to high-end
business intelligence systems have
garding new trends and features.
clubs
and
five-star
dining
been integrated over the years. This
However, this interaction can
also extends to hardware setups,
work both ways, and product im-
which could have been recently up-
provements were also requested
graded by the client. “We can work
by iLink from the international
with client’s server or else on the Cloud,” he added.
software partner companies. One such example was
“We are also widely involved in WiFi setups,” he
the housekeeping module for roomMaster, which
said, adding that another major area of iLink’s busi-
was initially developed locally as an add-on and then
ness is Point Of Sales. “We have all types of restau-
became an integrated feature of the software. Local
rants using our software, from single-terminal
hoteliers have also proposed additional functionality
take-away style restaurants, pizzerias and cafeterias
for booking engine features, which were integrated
to high-end clubs and five-star dining. This is an
into the product functionality, adding options for
area where we supply hardware too,” he pointed out.
boutique properties.
When working with iLink, clients have sometimes
discovered that the “new” software they came across
while visiting some overseas fair is already well
known to iLink. “They are further surprised when
we tell them that we’ve already worked on one or two
similar projects using it, and what the pitfalls and
advantages are,” David then added - “Don’t take
this to mean that we know it all but on the contrary,
we are learning from clients as well, as much as they
learn from us.”
HOSPITALITY MALTA
iLink are well versed and experienced in extracting
data for importation/implementation purposes. Da-
vid gave us an insight on this when he said “When you
have to change over a 500-room hotel to the new
system overnight, work is mostly done once the cli-
ent’s business day closes. Sometimes you just have a
maximum of six hours to bring up the data from one
system to the other and match it all up,” he added.
The following morning the hotel’s availability is al-
ready intact and it is business as usual once again.
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