iLink leverages IT in order to bring together the various pillars supporting a hospitality operation.
ALERTING CLIENTS TO SITUATIONS
Patrick said that today hoteliers are becoming more
aware that they can be supplied with technology that can
alert them of changes or movements in their competi-
tive hospitality industry… “first of all we supply tech-
nology that can alert the hotelier when their competi-
tors have put up their rates, even if for particular days
only. One can find out what’s going on even for par-
ticular dates rather than simple seasonal monitoring”.
we are learning from clients as well, as
much as they learn from us
HOSPITALITY MALTA
“At the same time, being web-based, our tech-
nology supports the client 24/7. Booking engines
are now available in app format as well so it be-
comes the easiest thing for the hotelier to man-
age and operate his business out of office. You’re
up and done in a matter of seconds,” he added.
While explaining to us the way the system functions,
Patrick outlined the system’s work process in this
manner: “after you input all your parameters into
the system, the system will take an increase in oc-
cupancy as a trigger to increase the room rates, and
apply it across the whole inventory. This can pro-
portionately decrease or increase any other rate that
is in the portfolio. Once this is done and confirma-
tion is given by the user, the system will then upload
the changes online automatically, and the channel
manager will send the new rates out to all the linked
channels. If one wants to go a bit further, the sys-
tem can also check what the competition is doing.”
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