When a software house has its own in-house
development team such as iLink Systems does,
customisation is streamlined and enhanced.
In short, the roomMaster PMS brings together the
members of your team, their departments and func-
tions, all into one powerfully integrated solution. It
makes life easier for your staff and ultimately provides
a better experience for your guests. roomMaster is
easy to use, flexible and very affordable. It provides all
this from potentially anywhere in the world; room-
Master provides remote access to your hotel data using
your tablet or smart phone whilst back at base your
operational staff also have a highly responsive system,
giving real-time access to their relevant information.
“As our customer base grew, the hoteliers themselves
introduced us to third-party suppliers with products
that they wanted to implement, offering a programma-
ble interface, which was not particularly designed for a
specific PMS, but which could be linked to roomMaster.
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Issue 06
local customers prefer to deal with some-
body they can pick up the phone and talk to
directly... we still prefer to see that human
being in front of us
We now have a development team in-house working
on developing custom interfaces to these types of sys-
tems”, David added. “Apart from integrations with
third-party products, some features were built from
the ground-up. Hoteliers with ideas which can ben-
efit the industry in general are very important to us,
and we have built add-ons like autonomous keyless ac-
cess-control interfaces which allow a guest to immedi-
ately receive a code through which he can open the front
door of a hotel and then access his own room even with
no front-desk personnel present. We also developed
other add-ons with environmental issues in mind,
HOSPITALITY MALTA