B
ut
before that, let’s have a peek at
what Hotel Management Con-
sultants do. I am sure that every-
body talks about SWOT analyses
of the Hotel industry at least a few
times in our illustrious careers.
But a hotel management consult-
ant need to be so good at it that
s/he can compile the analysis of
various facets of the hotel industry
unconsciously. That being said,
the hotel industry - events firms,
restaurants, hotels or tourism
companies at large - offers many
exciting opportunities to work in
a consultancy position.
I understand that hospitality
management consultants look to
achieve one thing in the hotel’s
big picture: improve productiv-
ity, but their work description
changes from one hotel to an-
other. I had lived this experi-
ence all over these years but as
a hotel management consultants
at times, I need to take care of
property selection, legalities,
property management, con-
struction arrangement, oper-
ation’s management, training,
staffing, and other strategy and
management amongst other re-
lated functions of the hospitality
organisation.
Some projects call for input
from the entire consulting team,
with each consultant having an
individualized knowledge in one
given area. However other con-
sultancy for small-scale projects
can be executed by one capable
individual. In essence, the work
of a hotel management consult-
ant entails going through inter-
nal documents, doing lots of re-
search, interviewing employees,
exploring expense reports, and
tracking daily hotel operations.
The penultimate mission of the hospitality management consultant remains the maximisation of profitability;
with the ultimate one being the achievement of consistency in so doing.
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Issue 06
HOSPITALITY MALTA