Tourists in the North are treated to spectacular pyrotechnics displays
with Mellieha’s parish church as a stunning backdrop.
It would help us indirectly. We need to push in this as-
pect of a clean environment even though it might in-
volve extra costs for us.” Daniel added that “we need
to find the right balance between the needs and their
effects, and having come out of two hefty hotel restruc-
turings, I can appreciate the logic of why there should
be no construction in the warmer months. Malta’s
tourism sector, and its economy in general are growing
and we therefore need to keep our socks up to bene-
fit from the right moves we must make along the way.”
“Tourism too needs to be developed so that we can
appreciate what the summer months actually mean
to it. Cultural and other events are vital to tourism,”
he added. Looking at their Mellieha location, he felt
that events are happening continuously, especially in
summer, and this is an additional attraction for their
guests. He would however love to see more activities in
the north of the Island as activities may be too focused
upon Valletta…. “But I’m sure we’ll get there. I’m not
disheartened,” he added.
Daniel appreciates that their location is not in the
typical ‘standard’ central region “and this leverages
our ability to offer a truly unique and localised expe-
rience! The Solana Hotel & Spa aims to gift its guests with
an experience to remember; something different from
what they’re used to. Here in Mellieha, visitors can
walk around our streets and discover so much culture
and history that often leaves them deeply impressed.
And our proximity to Gozo is another big plus. Mell-
ieha is more local, more Malta, a better experience!”
HOSPITALITY MALTA
Mellieha is more local, more Malta, a
better experience!
on training and recruitment
Talking of experiences, Daniel added that one has to
keep in mind that above all else, the tourism sector
must aim to provide its visitors with an unforgettable
cultural experience of Malta. This can become a bit
tricky seeing the problems of HR affecting us and the
need to involve foreign staff (possibly not from the
Mediterranean basin) in their complements. Key are-
as of this may be Front Office and waitering.
He believes that these issues can be greatly diluted by
training our working people on local culture. “Apart
from training our staff on the base elements pertain-
ing to hospitality, we also encourage our staff and send
them on such assimilation courses where traditions
and history are taught. It’s never easy to change, he
says, but foreign workers appreciate the Maltese style
of doing things and are eager to adapt.
“We cannot complain because our staff is truly doing a
good job. Feedback from our clients clearly transmits
this which leaves us rather satisfied. Tomorrow is not
just another day… it is always seen as another special
day!” Daniel concluded with a satisfied smile.
Issue 05
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