“trust has to be earned
every day”
The Factory has two kitchens –
one for healthcare catering, (pro-
ducing menus based upon people’s
health needs), and the second one
which is focused on producing
amazing food for events and other
company products.
There is also a pastry section
within the premises, which has
the impressive production ca-
pability of 400 to 450 cakes
per hour. A butchery, and a
high-volume manufacturing di-
vision are also entities which op-
erate within The Food Factory’s walls.
Additionally, the company has
its own industrial laboratory and
R&D (Research and Develop-
ment) department that constantly
seek further improvement, ex-
amine the dynamic environment
and the ways in which it influenc-
es demand. “Something we are
particularly proud of and excited
about,” says Joshua, “is our R&D,
a development kitchen and devel-
opment area which when they be-
come operational will be the life-
blood of this organisation.”
In addition, Joshua also described
another major investment they
have made which is rather unique
to the Maltese islands. This is the
18
SEPTEMBER | 2017
gluten free factory that specialises
in meeting the demands for health
products that enable people with
specific food intolerances to enjoy
a risk-free lifestyle without having
to miss out on goodness. “We are
very proud of this as there’s noth-
ing like it on the Island,” he com-
ments. This part of the factory is
completely separated from the
rest of the organisation and has its
own entrance as well. “In this way
we ensure that the gluten free food
we produce is not contaminated in
any way with the other products.”
The Food Factory:
a combined synergy of
individual clusters operating
under a unified infrastructure;
which successfully promulgate
social responsibility, quality
of food, high operational
efficiency, and optimum
value for money.
Within The Food Factory con-
cept there is also a school aimed
at providing a platform for young
people who are willing to enter the
industry either to work in one of
the specialised areas or as entre-
preneurs who may have the next
great idea in the industry. “This
is a very important aspect of the
concept of The Food Factory and
also one of the pillars in our CSR
strategy”, explains Joshua.
Synergies
It became pretty clear from an
early stage in our discussion that
there are some pretty exciting and
unusual synergies going on in the
background of the way business
is conceived and created within
this Group. Synergies that have
brought James and Joshua togeth-
er to create even further synergies.
So what makes them so unique?
HOSPITALITY MALTA