• Mailing Address for general correspondence : Hometown Health 10315 Professional Circle Reno , NV 89521
• Email : Customer _ Service @ HometownHealth . com
Escalation Policy
We empower our entire staff to find solutions that meet your needs . If you have called the Customer Service Department and you still do not have the answers that you need , please contact Hometown Health leadership in the order shown below .
By following this sequence , you will ensure that you speak with the staff member who has the most complete and current information about your request .
This same process continues up through the organization :
1 . Customer Service Supervisor at 775-982-3069 / 775-982-3208 If no resolution call ,
2 . Customer Service Manager at 772-982-3264 If no resolution call ,
3 . Director of Customer Service Operations at 775-982-2726
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