fraud , waste , and abuse efforts . In addition , Hometown Health reserves the right to recoup monies paid to providers or vendors who have been identified on state or federal exclusion or preclusion lists based upon the effective date of the exclusion .
III .
Reporting
All Hometown providers , staff and entities are required to report any suspicion of fraud , waste or abuse to their supervisor , the Compliance Manager or to the anonymous Compliance Hotline , so that reports can be investigated and corrected , as needed .
Hometown Health encourages providers , staff and its entities to report any issues or concerns related to compliance or ethical obligations under laws , regulations , and Hometown Health ’ s policies , including laws governing Federal reimbursement programs , such as Medicare . Reports may be made confidentially and anonymously via Hometown Health ’ s Compliance Hotline at 1-800-611-5097 or online . All reports will be followed up by the Compliance Manager and , where applicable , by additional appropriate individuals .
To the extent possible and appropriate under the circumstances , Hometown Health will maintain the confidentiality of the identity of anyone who reports a suspected violation of law or policy or who participates in the investigation . However , the need to conduct an adequate investigation and to take corrective action may require disclosure of certain information . In some circumstances , Hometown Health may be required by law to identify a person who makes a report or who is a witness . Providers , staff and entities should be aware that Hometown Health ’ s Compliance Department and the Law Department are legally obligated to act in the best interest of the Company .
Hometown Health will cooperate and coordinate with NBI MEDIC , CMS , law enforcement and others for detecting and preventing FWA and may provide information in connection with their audit and / or investigation to the government agency .
IV .
Education and Training
An objective and goal of the FWA Program is to place emphasis on reducing the paid claims error rate by notifying providers and vendors of medical review findings and making appropriate suggestions or by offering education and training to address identified issues .
102