RWS PRODUCT NOTES
Each sculpture is crafted to the highest standards and according to the specifications outlined in our catalog and supplementary pricing sheet. If you’ re looking for a custom element not shown in the catalog— or want an existing design in a different size or color— we’ re happy to accommodate. Whatever you can dream, we can build. Our sculptures are built to last, with a lifespan of up to five seasons. Each piece is also specifically engineered to withstand the climate of your venue’ s location.
ELECTRICAL REQUIREMENTS:
All lighting products are UL listed. All LEDs— both programmable and nonprogrammable— are low voltage and powered by direct current. Specific electrical requirements will be reviewed on a case-by-case basis with our Technical Direction Team at the time of order.
INSTALLATION TIMING:
Installation typically takes between 1 to 5 days, depending on the size and quantity of elements purchased.
ADDITIONAL NOTES:
Items are subject to availability at the time of order. Custom sizes and colors are available upon request. Shipping and taxes are billed at cost. Installation, removal and storage are quoted separately.
TERMS OF SALES:
All goods and services provided by RWS Global are subject to the following terms and conditions.
COMPLETE AGREEMENT:
Unless otherwise stated in a separate agreement for installation or other services provided by RWS Global, all product quotes, installation estimates, sales orders and / or invoices issued to the Client shall constitute the full and complete contractual relationship between the parties.
PRODUCT PRICE:
All product purchases will require a 50 % deposit of the total invoice amount prior( not including shipping) to the start of fabrication. The remaining 50 % is due upon completion of fabrication, prior to product shipment.
SHIPPING:
Shipping costs provided at the time of order are estimates only. The exact total will be determined once the order is placed and carrier charges are confirmed. Upon receipt of the initial deposit, RWS Global will invoice 50 % of the estimated shipping cost. The remaining balance will be invoiced upon product delivery.
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