H&L Transport Managerial Control Manual March 2014

MANAGERIAL CONTROL MANUAL CORRECTIVE ACTION Retrain any employee found not following the procedures in this SOP. Reprocess the delivery vehicle if any of the following is discovered:  Cleaner solution is improperly mixed.  Sanitizer concentration is not correct.  Steam sanitizing unit is not operating at the proper temperature.  Residues appear after drying.  Odours (chemical or otherwise) linger after drying. VERIFICATION AND RECORD KEEPING Record delivery vehicle conditions on receipt and on delivery in the Receiving/Delivery Log. The operations manager will verify that employees are receiving/shipping products using the proper procedure by visually monitoring practices during the shift and reviewing the Receiving/Delivery Log at the close of each day. Receiving/Delivery Logs are kept on file for a minimum of 1 year. 16

H&L Transport Managerial Control Manual March 2014 | Page 18