collective experiences of using these technologies. These insights, combined into a comprehensive report, formed the foundation of the framework, a step-by-step guide outlining seven critical stages of the patient care journey.
The framework helps anyone interested in developing an innovation adoption plan to:
• Understand what patient insight and information is already available about an innovation
• Identify what we should still ask patients to better understand and meet their needs and expectations
• Describe how these insights can guide the responsibilities of each stakeholder
• Inform the actions each stakeholder can take to better support patients through their care journey
• Create an evidence-based and co-produced action plan.
A practical example of how the framework can support innovation leads is Health Innovation Manchester’ s use of it in a project aimed at helping families in highly deprived areas who have children with asthma. The framework provides useful tools to help co-design a set of assets that are easily understandable for families to support asthma management.
“
This new resource places patients at the heart of healthcare transformation. If we are truly to bake innovation into the NHS, authentic co-production with patients and carers who use our services is invaluable. The patient insight framework provides a route map and actionable insights for use by innovation project teams to collaborate effectively with multiple stakeholders when designing effective adoption and spread plans.”
Verena Stocker, Director of Innovation, Research, Life Sciences and Strategy,
NHS England
47 Transforming Lives Through Innovation