arming them with digital skills and tools to create greater productivity and efficiency in primary care . The time commitment for staff was as low as 1.5 to 2 hours per week and each session allowed experts with realworld experience to deliver immersive workshops to support participants with the practical application of transformation and innovation skills .
The course content covered : understanding inclusive digital transformation , how it can help reduce health inequalities and understanding your organisation ’ s digital readiness . It also champions the importance of patient and public involvement , codesign , and safeguarding the future of healthcare services . Delegates were provided with relevant tools and templates to support them back in their own organisations .
The initial cohort of ambassadors have fed back positively about the programme , with evaluation showing that the sessions were instrumental in building knowledge of the different aspects of digital transformation and innovation and confidence about skills increasing significantly between the start and end of the programme .
Feedback showed 94 % of delegates improved their confidence in applying digital transformation over the course of the programme with a survey showing confidence had increased across all areas . Notably there was a 50 % increase in innovation identification with only 33 % stating they were ‘ somewhat ’ or ‘ very confident ’ in innovation identification pre programme increasing to 83 % post programme , while confidence identifying barriers to change increased to 94 % from 66 % pre-programme .
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I have a deeper understanding of what my role and responsibilities are in supporting my teams to be open to innovation . I can recognise now that I need to clearly define what the problems are that I need to solve , to design or purchase solutions which directly improve the problem and support staff throughout the process .”
Cohort member
Impact on delegate ’ s confidence after having received Digital Ambassador training
94 % of delegates improved their confidence in applying digital transformation
50 % increase in confidence identifying innovation
28 % increase in confidence identifying barriers to change
36 Transforming Lives Through Innovation