HIYH Impact Report 2023 | Page 32

• 70 referrals completed using the HealthCall online system rather than via telephone
• 95 % of patients and carers surveyed agreed that TytoCare helped them improve their health
• 95 % of patients and carers surveyed agreed that TytoCare made it easier to get in touch with health care professionals
• 85 % of patients and carers surveyed agreed that TytoCare saved them time through fewer visits to a GP clinic or other health and social care setting
• 85 % of patients and carers surveyed agreed that TytoCare made them more actively involved in their health
• 100 % of clinicians surveyed felt Docobo enabled an informed decision to be made and enabled a positive , supportive patient experience .
Sharing expertise and lessons learnt
Within the Regional Scaling Programme , we created a comprehensive set of lessons learned , completed a detailed benefits realisation exercise and partnered with NIHR Yorkshire and Humber Applied Research Collaborative and NIHR Children and Young People MedTech Cooperative to produce a robust evaluation including the views of patients , families , carers , health care professionals and key Integrated Care Boards ( ICBs ) stakeholders .
Our experience on this programme gave us a great insight into and understanding of virtual wards and remote monitoring , the benefits they can provide , the common challenges and risks , how to best approach implementation and how to ensure sustainability for the future . We were keen to share this learning with our colleagues in the ICBs to support them with their ambitions around virtual wards and remote monitoring .
Over the past year , we have created and shared a suite of resources encompassing our practical lessons learnt and top tips in a series structured around the five main stages of implementation : Start , Engage , Deliver , Embed , Sustain . These are presented in a range of formats including succinct written guides , videos , infographics , blogs and social media content .
A key principle of our resource series is that it represents our real-life experience and learnings from our time implementing remote monitoring redesigned pathways and services . Watch this video to see how digital remote monitoring and virtual ward solutions can help improve the delivery of patient care .
32 Transforming Lives Through Innovation