HILLS INDEPENDENT APRIL HILLS 94 | Page 19

1300 144 144 www . respect . com . au / care-at-home gethomecare @ respect . com . au

BUSINESS OF THE MONTH

Respect , supporting Australians as they age

What does your business do - what industry are you considered ?
At Respect , we ’ re passionate about providing care to older Australians and ensuring the next phase of their lives is filled with purpose and possibilities .
As a proud not for profit organisation since 1922 , we serve the senior community through our high standard of care and community . We provide home care , residential aged care and retirement living to the senior community .
We specialise in providing individualised Home Care support in the Hills District area in Western Sydney along with surrounding suburbs as well as suburbs in the southwestern part of Sydney .
Our services include domestic assistance , personal care , individual and group social support , transportation , respite and gardening , to name a few .
What do you think is the biggest strength of this business right now ? What makes you stand out from other businesses like yours ?
We ’ re a proud not for profit organisation with over 100 years of service to the senior community . Our Home Care team is small , dedicated and focused on providing individualised care and support to our clients - a very personalised approach . Our goal is to make home care simple and assist our clients to navigate the complex system right from the start of their journey , even before they apply for a package , through till providing them regular home care support . Our Home Care management team is based in Sydney , making it all possible .
For some older people , the transition to home care can be fraught with complex and difficult feelings . They may be reluctant to accept help or direct assistance from somebody else , especially someone they may not be familiar with or who is outside their close circle of family and friends . Others may feel hesitant about the prospect of engaging with a new health care professional or caregiver , having been so used to relying on their family doctor in the past for all health-related issues .
Some individuals may also harbour feelings of nervousness about developing a bond with a caregiver or team of healthcare professionals that they perceive as being temporary .
This is understandable . At Respect Home Care , we aim to ease such feelings by allocating consistent caregivers to our clients , so there are no surprises in store . Being consistent , our caregivers stick to a schedule and ensure availability for future sessions , as they come to know and anticipate a client ’ s requirements and preferences . In some cases , they may proactively block out the times and dates in their calendar that they know tend to work best for them and their caregiving demands . What are the core values of the business ? Our seven core values are : - Respect , treat all people with fairness and dignity - Integrity , be open , honest and trustworthy - Care , look after and protect older people , and each other - Innovation , think differently to solve problems
- Teamwork , encourage , cooperate and build trust - Excellence , drive quality to continuously improve - Courage , do the right thing , even when it ’ s difficult . Our mission is to care for the elderly in our communities in an environment of respect , value and belonging . Limited time offer : As an added sign-up bonus , we are offering a WISH gift card valued up to $ 500 when you join Respect Home Care , redeemable upon staying with us for three consecutive months . Not ready to join yet ? Still waiting to be assessed or allocated a package ? Lock in your gift voucher by expressing your interest at respect . com . au and you can use your voucher when you join anytime in 2023 !

Home

Care Made Simple

Getting help at home doesn ’ t have to be complicated .

Get hassle-free help with our :

✓ ✓ ✓
Transparent pricing Low Package and administration fees Personalised care and support plans
Receive up to

$ 500 gift voucher

Ask us about it ! Limited time only . Conditions apply *
Let us help you make the most of your Home Care Package . Book a free no-obligation consultation call with us today .
1300 144 144 www . respect . com . au / care-at-home gethomecare @ respect . com . au
THE HILLS INDEPENDENT theindependentmagazine . com . au ISSUE 94 // APRIL 2023 17