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with Julian Leeser MP
People often ask me what my favourite part of this job is . Without trying to sound like a cliché , it is undoubtedly the opportunity to help our community .
While part of that role is representing you in Canberra , another important part is helping members of our community to access and navigate Federal Government services .
I am hearing more and more about people suffering because the wheels of bureaucracy are turning far too slowly . When that happens , we are here to help . One of the main areas where we
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assist is with Centrelink , Medicare and the NDIS . For instance , Jess from Mount Colah applied for paid parental leave but , three months later , it still had not been approved . My office raised the issue with Centrelink and , four days later , she started getting those much-needed payments .
I ’ ve long advocated for better telecommunications for our electorate . If you have telecommunications problems , we may be able to help . Recently , Lee from Cherrybrook contacted our office about issues with his phone and internet connection which had continued ever since he moved into his home 6 months before . My office raised the problem
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with Telstra , who fixed the problem within a week .
Additionally , while we can ’ t influence the migration process , we can draw the Department ’ s attention to applications and seek updates on your behalf . For example , last year , Taylor from Thornleigh ’ s niece applied for a visa to come to Australia for her wedding . When it still was not approved three months later , despite her family ’ s visas being granted , our office escalated it with the Department . A few days later it was approved – making for a much happier wedding !
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If I can help you in any way , please don ’ t hesitate to contact me on 9980 1822 , or by emailing Julian . Leeser . MP @ aph . gov . au . |