Do they offer a warranty on their mattresses? This will protect you in case the mattress has
something wrong with it, if you find that it is not living up to expectations, if it breaks, etc.
You want to learn more about their history and how they got into this business
Find out how the mattresses are made or where they come from, as this can make a difference in
the products being used
What is their return policy? Do they have one? Is it a normal one or do they seem to provide the
customer with many hoops to jump through in order to return it?
Is the price affordable and doable to the budget? Is it more or less than what a normal mattress is
going to cost?