High Point Holidays Walking Holidays Brochure 2019 2019 | Page 63

Essential Information Insurance Travel insurance is a condition of booking. It is NOT included with the holiday. It is essential that the insurance covers the activity involved in your holiday and includes medical expenses, loss or damage of personal property, injury, death, repatriation, cancellation and curtailment. European citizens travelling within the EEA are entitled to a European Health Insurance Card (EHIC), which simplifies the procedure when receiving medical assistance during their stay in a member state. Some other services such as mountain rescue are not covered by the EHIC, and are not always free. Therefore it is a prerequisite of all our activity holidays that each guest takes out a travel insurance policy for the entire duration of the holiday which is appropriate for the activity. Safety The safety of our customers is paramount. On our guided holidays, each walker must conform to the safety advice given by the leader. High Point Holidays accepts no responsibility for an accident resulting from individual impru- dence. High Point Holidays reserves the right to exclude at any moment, and without liability or any further contractual obliga- tions, any customer whose actions or behaviour is likely to put in danger the safety of the group or the well-being of the other customers. As the leader is responsible for the safety of all group members, he may adopt a cautious approach depending on local conditions. Do be aware that itineraries planned for some holidays and treks may be varied on the spot because of weather conditions, conditions underfoot and the ability of party members. Please carefully read our conditions in full overleaf. Further details will be provided at the time of booking. Passport Requirements & Health You will be required to have a full passport valid for more that 6 months after the departure date. Non British citi- zens should check with the relevant authorities as to their visa requirements for all countries. Morocco has recommended immunisations. Further details will be provided at the time of booking. On self-guided holidays you must follow the advice given in our walking and cycling guides. High Point Holidays accepts no responsibility for incidents or accidents resulting from error or imprudence, such as not following our advice, an error in navigation or your physical health. How to Book Having read and agreed to our terms and conditions overleaf, including the requirement for personal insurance cover, please complete our booking form or go to our web site and submit it online. UK customers A deposit of £150 per person must be sent with the booking form. Cheques should be made payable to “High Point Holidays”. Alter- natively you can pay via bank transfer. We will provide you with the relevant details to be able to do this online or at your bank. Customers from outside the UK, or UK customers with a euro account Customers from outside the UK have the opportunity to pay in euros which will often mean better value for many countries in terms of exchange rates. A deposit of 150€ per person must be paid at the time of booking. You can pay via cheque (only with a euro cheque book), via bank transfer or by secure card payment online via our sister company in France “Randonnées Outre- Manche”. All payments should be made in pounds sterling or euros. Cheques and booking forms should be sent to: High Point Holidays, 5 Enfield Drive, Evercreech, Shepton Mallet, Somerset BA4 6LL We will confirm your booking in writing by e-mail. We recommend that customers only book their travel arrangements once the holiday has been confirmed. Self-Drive Provisional Booking/Enquiry In order to make a provisional booking or to check availability, please use our contact form online or call us on [phone]. We will make arrangements to contact you at a time that is convenient to you. Should you wish to make a provisional reservation, this will give you first option on a holiday for a period of 7 days. If you do not book within this time your reservation will lapse. If you are in any doubt or need further information, for example, relating to travel information, please let us know. We will confirm a provisional booking by phone or e-mail. Balance of Payments The balance is payable 8 weeks prior to the start of your holiday. This date will be shown on the invoice sent to you confirming your booking. If you are mak- ing a booking within 8 weeks of the first day of the holiday, the full payment must be made with the booking. A single payment should be made in the event of there being more than one person in the par- ty, unless we have agreed otherwise with you first. [email protected] 11 63 65