KidZania India
Safety & Security policy
KidZania has more than 18 years of
experience in running safe and se-
cure edutainment Theme parks for
children & families all around the
world. With 24 facilities in 19 coun-
tries spread across Americas, Eu-
rope, Japan, Korea, Middle East and
Asia, KidZania is the leading Global
Edutainment Brand.
Child-safety measures are integrat-
ed into the planning and building of
all KidZania facilities to ensure that
the operation, safety, and experi-
ence of KidZania are in line with the
highest global standards.
SAFETY & SECURITY
At KidZania, we ensure the activities
are safe, educational and rewarding.
KidZania is an indoor, temperature
controlled place with high quality air
monitoring and filtration systems.
The safety of each one of our vis-
itors is a fundamental aspect for
us. This is why we have developed
a state-of-the-art, comprehensive
and integrated security system at
KidZania that encompasses:
1. Controlled Access
All entry & exit points are access
controlled and manned by KidZania
security personnel. A team of pro-
fessional and highly trained guards
are available in various parts of the
city, including: entrance, emergen-
cy exit and strategic places. There
is also a safety and security officer
onsite at all times to ensure safety
in KidZania.
2. RFID Security bracelets
Visitors receive a bracelet to wear
around their wrist with a radio fre-
quency antenna and an identifica-
42 | HELLOBIZ NOV 2017
tion chip installed. The bracelet can
only be removed by our employees
with parental or guardian authoriza-
tion through a specialized system
at the end of their visit. The RFID
bracelet also helps parents and
teachers to track and locate each
kid inside KidZania and drop mes-
sages for them, as well. The RFID
security bracelets are assigned in
groups as they come in, so a child
cannot exit KidZania if an adult or
the whole party is not present. This
safety aspect ensures schools and
parents, that their children are safe
at all times.
3. Highly trained team
KidZania Supervisors are responsi-
ble for ensuring the safety of chil-
dren at KidZania. All Supervisors
undergo an intensive and extensive
training program, including early
childhood training that helps them
know how to handle a child in differ-
ent situations. Our Supervisors un-
dergo specific training courses such
as early childhood training, general
health and safety at work, and vari-
ous other safety-related topics.
4. CCTV cameras
The complete facility is monitored
by several hundred CCTV cameras,
which are placed in strategic loca-
tions across the center and linked to
the Building Management System
for the safety and security of our
visitors. We also have a video re-
cording system for future reference.
Additionally, all our establishments
are built in a way that parents and
teachers get to observe the children
participating in the various activities
within the establishment via glass
walling.
5. First-Aid Center
KidZania has a dedicated, fully qual-
ified first aid center inside the city. In
addition, key frontline employees
are trained in the provision of first-
aid and carry basic medical kits with
them at all times.
Additional SAFETY & SECURITY
considerations:
Every KidZania is designed to con-
form or exceed -- local and interna-
tional Safety & Security regulations.
KidZania has stringent manuals re-
garding Safety and Security to pre-
vent that visitor, staff or supplier is
safe and secure at all times whilst
in KidZania, and that all precautions
have been considered related to
emergency situations in terms of
Facility design.
From the design stage, CCTV sys-
tem is centralized and controlled
from a secured Control Room, in
which all signals from CCTV cam-
eras, Public address system, fire
alarms and access/exits are con-
trolled.
Restrooms: Internal elements of
the restrooms help to be aware of
safety aspects. One of these is the
height of the toilets partition, which
must allow to see if no more than
one person is inside. Though CCTV
coverage cannot be considered
within toilets, every toilet is fixed
with one at the entry & exit to deter-
mine who has used the facility and
at what time.