HeartBeat Winter 2015 | Page 9

Treating all customers the same has also proved to be a key marketing strategy. When production is low, eggs are rationed to each store rather than stopping supplies to a particular outlet altogether. “That way every customer is treated fairly,” Dustin says. “If you have shelf space in an outlet, you don’t want to lose that.” Shrewd businessmen, Dustin and Austin have the operation divided into three divisions. The production component includes egg and milo production while the processing entity focuses on the washing, grading, sorting and packaging of the eggs. Distribution features the sales and marketing as well as transportation of the eggs to each outlet. “We like to control the operation inputs as much as possible,” Dustin says. Growing milo and soybeans help them control costs early on in the production cycle. “We try to control the margins along each stream of the business. You don’t have to market at a high price to have a good margin.” Dustin admits they could have drastically raised their egg prices this year especially because of the avian flu outbreak. However, they chose to stay focused on margin and building long-time rapport with their customers. “Customers want our eggs because of the flavor,” Andrew adds. “It’s about customer loyalty.” not your grandma’s chicken With 500-dozen eggs bound for daily distribution, picking eggs alone is a full-time job. According to Dustin, the chickens need about 14 hours of light each day to produce and 70 degrees is ideal for laying. Production decreases when daylight is short. The chickens found on the Stanton farm aren’t traditional Rhode Island Reds like grandma used to have. They are special chickens bred to be habitual with even temperament and good feed conversion. Hyline is one particular hybrid breed found at the Stantons. When birds are purchased and brought to the farm, Andrew says they are unloaded in a building. The birds can run everywhere during the day, but when it starts to get dark, they flock back to their home base in the building. Designated nests are found throughout the farm, both inside and outside the buildings, and eggs are gathered daily. While Dustin graduated in December 2014 from MU with a degree in agricultural business, Austin is in his first semester there. And, managing school with the farm business is often daunting. Yet, each member of the family pitching in where needed helps the operation stay on track. Austin does much of the feeding while Dustin handles the book work and accounting. Andrew sorts and boxes the eggs with Judy taking care of deliveries. All pitch in to get the eggs picked, which can take a solid eight hours when the birds are at peak production. Three part ][YH