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full-time business with the purchase of more houses in town. “(Charles) makes sure that every penny is accounted for,” Michelle says. “He doesn’t make any kind of decision without knowing how much it’s going to cost and how much it will make the operation.” Sloniker adds, “Really, they do an excellent job of separating emotions from business decisions and a lot of people fall short in that area.” Those delicate family-business decisions come in black and white for the Claflins, Sloniker says. “These guys are well ahead of the curve in terms of using factual information to make business decisions and separating it from the emotional components.” For Claflin, working with FCS Financial just made business sense. Attractive interest rates first led him there. The client-customer relationship has blossomed from there. Today, the Claflin’s work with FCS Financial for real estate and equipment loans as well as crop insurance. They realize the true value of relationships. “(Jay) is easy to work with and get a hold of,” Charles says. “And, if you can’t reach Jay, he’s got a good ball team, too.” Michelle credits her husband with finding people who know the answer when her husband doesn’t know something. “He’s not afraid to say, ‘I don’t know, but I should find out.’” “He’s got a knack for finding the people who have the answers,” Sloniker adds. Still, Claflin says he’s found success simply because he’s surrounded himself with successful people. All in all, self-sufficiency is the driver in the success of Claflin Farms. “They are constantly striving to make sure they are self sufficient and gain that competitive advantage, especially in recent years when earnings have been good,” Sloniker notes. “A lot of people have gotten pretty complacent and relaxed in their risk management and marketing during these times. This operation is run even in good years just like’s it’s run in lean years.” While it’s been said that bigger is better, for the Claflins its “better is better before bigger is better.” “There’s an effort here to make sure they are doing as good a job as they can on every acre before they take that same resource and use it to cover more acres,” Sloniker adds. “Our pattern isn’t any different than other successful farm operations,” Claflin sums up. “Every operation our size has diversified, but they’re doing almost everything in-house. If somebody else is making money at it, why can’t you, too?” HEARTBEAT | SUMMER 2015 11