HeartBeat Fall 2017 | Page 17

NEWS BRIEFS Tell us how we are doing. Customer Satisfaction Surveys will be mailed on October 16. Your experience as a member of FCS Financial is important to us. Each year, we mail a survey to randomly selected members. This year, the survey will be mailed on October 16. If you receive the survey, please complete it and return to Avant Marketing as instructed in the survey material. Your feedback is used to ensure we are providing the service you expect and to measure how we perform year over year. Fun at the Fair On Monday, August 14, more than 2,000 members attended the FCS Financial customer appreciation event at the Missouri State Fair. Held each year on the first Monday of the fair, members receive four free fair tickets, food vouchers, gifts and refreshments. In addition to the event, FCS Financial sponsored the State Fair Ag Youth Dance, showcased our Heartland Heroes program during the Veteran’s Appreciation Day on Sunday, August 13, and received recognition for being a white ribbon fair sponsor. More than 18 staff members volunteered to work at the Beef House and Pork Place. At the Beef House from left to right: Andrew Homfeld, Stephanie Tyler, Randy Beckemeier, Wendy Hall, and Caleb Henke. FCS Financial pledged a five-year commitment of $50,000 to support the 4-H Foundation in its efforts of providing educational resources, training volunteers, awarding college scholarships and growing strong future leaders. From left: Rachel Augustine, 4-H representatives, David Janish, FCS Financial CEO, James Nivens, FCS Financial Board Chair, Maurice Glosemeyer, FCS Financial Board Member. Partnering with Missouri Farmers Care and its member organizations, FCS Financial donated $15,000 and helped raise more than $165,000 for Feeding Missouri to assist with childhood food insecurity programs. Our members donated an additional $500 during FCS Financial’s event. From left: Jeff Houts and David Janish with FCS Financial present more than $500 to Ashley McCarty and Elizabeth Wyss with Missouri Farmers Care. The money was raised through donations of our members attending FCS Financial Day at the Fair. HEARTBEAT | FALL 2017 17