HeartBeat Fall 2015 | Page 9

of times a bee pollinates the pumpkin correlates to the number of seeds that pumpkin has, Dave explains. Honey produced by those bees is then marketed through the store and farmers markets. Jams and jellies are purchased from four different Amish families and sold by the Reckamps as well. The Reckamps aren’t unlike other Missouri farmers this growing season. They’ve weathered their fair share of the cards Mother Nature has dealt them. “We’ve planted beans two times and still don’t have a decent crop,” Gene pipes up. Fifteen acres of pumpkins have also been planted twice, adds Dave, noting, “Being diversified helps us combat the ups and downs of the weather.” “It has cost us more to put the crop in so we won’t have as much of a net profit,” Marylin says. “But, as long as we have a net profit, we’ll be all right.” CUSTOMERS COME FIRST When the customer talks, the Reckamps listen. “When we started growing tomatoes,” Marylin says, “we grew about 15 different varieties.” After dividing those varieties into separate boxes for sale, the Reckamps asked customers to tell them which ones were keepers. “We’ve whittled it down to five varieties now,” she explains. That’s just one example of how the Reckamps continually strive to keep customer satisfaction a top priority. “You can’t be at (the farmers market) one day and expect something,” Dave says. “You’ve got to be there a month, so the customers recognize your face.” Marylin adds, “They also know our product is good. That’s very important.” The Missouri transplant knows positive feedback from their customers is paramount, but she also encourages patrons to share when they get an unsatisfactory product. “We have to know,” she states. In fact, Dave has left sweet corn standing in the field before because he didn’t like it, she adds. Often, Gene and Marilyn will taste test different vegetable varieties and pork products before marketing it to the public. “If it’s just okay, we won’t sell it,” Marylin says. It’s a simple philosophy that has served the Reckamps well over the years. “Your name gets out there that way and the customer trusts us,” she says. “That’s huge. They trust us to produce good, quality food.” Although not certified organic, the Reckamps work to raise their produce as naturally as possible and maintain that presence up-front with their customers. Produce is picked fresh the day it goes to the farmers market as much as possible. In their early days, the Reckamps only sold basic cuts of pork. Today, specialized cuts can be ordered in advance to suit a customer’s needs. “We listen to what our customers are telling us,” Dave says. Take last summer for instance. He explains how pork roasts were a hot commodity for them. This year, however, smoked pork chops and brats are in high demand. The Reckamps turn waste product from a noodle factory in St. Louis into feed for their hogs. Though not free, the practice has been a cost effective feed alternative.