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Nearly each activity within the Process Improvement initiative was reported as either partially or fully successfully implemented by more than 50 % of surveyed participants .
The Process Improvement initiative activities addressed in the survey involved implementing electronic or automated paperless processes . While organizations were not able to fully , successfully implement the activities within the Process Improvement Initiative by more than 45 %, a higher percentage was able to at least partially implement many of the activities . When combined , implementation was recorded at higher levels with respondents reporting their organization had either fully or partially implemented six of the eight activities by more than 50 %. The two remaining activities fell just below 50 %— automating the peer review process ( 48.7 %) and automating OPPE performance profiles and workflow ( 48.6 %).
The top three initiatives that were most fully implemented were electronic , paperless credentialing files for providers ( 45.6 %), automated , paperless processes for primary source verifications ( 44.5 %), and automated , paperless processes for online provider applications ( 44.4 %). Approximately one-third of respondents reported their organizations fully , successfully Implemented an automated , paperless process for delineation and tracking of privileges ( 37.4 %), reduced initial and re-credentialing time frames through automation ( 33.9 ), and implemented a paperless process for committee reviews and decisions ( 31.9 %). Fewer reported full implementation of automating the peer review process ( 19 %) and automating OPPE performance profiles and workflow ( 14.3 %).
When combining results , considering Process Improvement initiatives that had been either fully or partially implemented , almost all activities were rated as implemented to some degree by at least 50 %. Most participants reported either full or partial implementation of reducing initial and re-credentialing time frames through automation ( 88.2 %), implementing an automated , paperless process for primary source verifications ( 83,6 %), and implementing electronic , paperless credentialing files for providers ( 80.9 %).
Similar to 2019 and 2020 , respondents reported automating OPPE performance profiles and workflow ( 11.3 %) and automating the peer review process ( 11.6 %) as the two activities most unsuccessfully implemented . Those two initiatives were also most commonly indicated as the ones organizations made no attempt to implement , with automating OPPE performance profiles and workflow at 23.2 % and automating the peer review process at 26.9 %.
2020 Annual Report on Medical Staff Credentialing 16