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When rating the progress their organization made in each of the four initiatives by reporting the level of implementation for each activity , more than 50 % of respondents reported full or partial implementation of 16 of the 27 activities .
The following table shows the full list of activities evaluated within each initiative included in the 2021 survey and the degree to which they have been either fully or partially successfully implemented . Subsequent tables and narrative will explain implementation in more detail .
PROCESS IMPROVEMENT Reducing initial and re-credentialing time frames through automation 88.2 % Implementing an automated , paperless process for primary source verifications 83.6 % Implementing electronic , paperless credentialing files for your providers 80.9 % Implementing an automated , paperless process for online provider applications 77.6 % Implementing an automated , paperless process for delineation and tracking of privileges 72.5 % Implementing a paperless process for your committee reviews and decisions 68.4 % Automating the peer review process 48.7 % Automating OPPE performance profiles and workflow 48.6 % PROVIDER DATA MANAGEMENT Implementing a single , master provider database for your enterprise that is the single source of truth for provider data 80.1 %
Integrating your provider data with downstream applications including EMR , laboratory , pharmacy , billing , payer and marketing databases
Managing , updating , and validating data on referring providers 48.6 %
Creating new data roles within your organization including Director of Provider Analytics , Database Administrators , Data Scientists , or others
Adding data to your provider database including CAHPS data , social media information , and information that reflects patient input
CENTRALIZATION & STANDARDIZATION Implementing a single online application for your entire organization 73.6 % Standardizing privileging criteria , forms , and core privileges across the enterprise 68.0 % Updating medical staff by-laws to reflect enterprise processes and standards 64.1 % Implementing a centralized or regional CVO separate from your MSO 51.4 % Integrating your Provider Enrollment activities within your MSO ( s ) or CVO 48.6 % Implementing a centralized or regional MSO to support multiple facilities 42.5 % SERVICE EXPANSION
% FULLY OR PARTIALLY SUCCESSFULLY IMPLEMENTED
Managing the Provider Directory for your “ Find the Doctor ” functionality on your website 60.2 %
Handling Delegated Credentialing services 61.3 % Developing an integrated provider onboarding process across multiple departments 59.8 %
Managing the Provider Enrollment process for your providers by requesting their participation in a health insurance network as a Participating Provider
Providing and tracking Continuing Medical Education ( CMEs ) for your providers 39.4 % Handling network management and managed care responsibilities for the payer and ACO entities within your organization 40.6 % Managing or coordinating graduate medical education programs 36.4 % Non-provider credentialing services for employees including nurses and other staff 25.6 %
49.7 %
34.6 %
23.6 %
51.1 %
NOTE : Text in green indicates items that are most closely related to improvement of each of the four initiatives based on a step-wise regression analysis of the results . These items should be prioritized for improvement as they are most predictive of respondents ’ overall ratings of that initiative .
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