Healthcare ’ s Big Disruption : Healthcare Present
Operations leaders were the most likely to say they were devastated ; health information management leaders were least likely .
Healthcare leaders representing the following departments
Mean score
Respondents
Operations 4.30 31
Finance / Billing 4.80 29
Education 4.87 337
Compliance 4.88 44
Executive Leadership 5.04 37
Quality / Risk Management 5.12 100
Information Technology 5.14 32
Administrative Staff 5.25 65
Clinical / Nursing 5.31 228
Human Resources 5.40 83
Professional / Organizational Development 5.45 75
Health Information Management 5.67 21
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