Healthcare ’ s Big Disruption : Table of Contents
Table of Contents
INTRODUCTION iii
HEALTHCARE PAST 1
Cracks in Industry Preparedness : Leaders say the past decade left them unprepared for today ’ s healthcare environment
HEALTHCARE PRESENT
13
Crisis in the Air : Leaders review and assess the pandemic ’ s devastation of the healthcare industry
HEALTHCARE FUTURE
25
Changes Will Land Quickly : Addressing employee well-being leads the list of improvement goals
APPENDIX 37
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