Healthcare Hygiene magazine September 2020 September 2020 | Page 37

The Right User Provide targeted education and training on proper hand hygiene technique and routine performance feedback to primary user groups: • Staff and volunteers • Patients, families, and visitors We think this will go a long way in helping healthcare organizations think about hand hygiene in a systematic way that contributes to highly reliable staff performance (aka sustained increases in compliance). Paul Alper, BA, led the launch of PURELL®, invented the first electronic hand hygiene monitoring system proven to reduce infections while improving behavior and eliminating costs and is now the VP Patient Safety Innovation for Medline Industries, Inc. through an exclusive engagement with his consulting practice, Next Level Strategies, LLC. www.healthcarehygienemagazine.com • september 2020 37