Healthcare Hygiene magazine September 2020 September 2020 | Page 29

When questions remain about what will be done by EVS as part of the multidisciplinary team (MDT) or how to fulfill swim lanes or the responsibility matrix, unrealized expectations, disappointment, and frequent anger arises. Stressed partners on an MDT often pressure the technicians to turn the rooms faster for them, which causes a demoralizing effect, a sense of not being understood or appreciated. There are times when an OR theater may have just been used for a joint replacement or a very messy trauma case. There needs to be time allowed for proper processing of these surfaces, often involving significant scrubbing. Turning over a room also requires sufficient disinfectant dwell-time for bacteria and potential pathogens to be destroyed. Disinfectants need a clean surface to be effective, and there is no short-cut. EVS cannot make time go faster. To ask EVS to reduce dwell time to speed up a process can be equated to asking a surgeon to close an incision with three stitches rather than the requisite 10 stitches; it is not appropriate or safe to do so; the patient will suffer. All of this equates to a successful recipe, one in which each ingredient or step is essential. The human element of the formula is just as necessary to ensure the message of quality, cost and outcome (CQO) must always factor into decisions made and actions taken for the best possible patient outcome. Communicating this importance of each member’s role and mutual respect for the individuals and their responsibilities on the MDT is vital. Every year, the Association for the Healthcare Environment (AHE) conducts a trends and data survey to keep a finger on the industry’s metaphorical pulse. And each year, most facilities included in this survey allocate between 30 and 44 minutes for discharge cleaning of rooms, with the minority allotting 60 minutes. The timeframes reflect the individuality of each hospital and the size of their “football fields.” Occupied rooms are more likely to be given about half that time for cleaning, but this is not a hard and fast rule. There are multiple factors each facility and MDT must consider. Slightly less than 50 percent of the respondents say they do not disinfect floors for occupied or terminal (discharge) cleaning of patient rooms. Almost all sites allocate 30 minutes or more for the end of the day or terminal cleaning of each OR. Between cases, the OR is more likely to be given 10 to 20 minutes. These time limits should give a pause for reflection, especially if remembering the football field analogy. EVS must receive information regarding the type of surgery conducted and the potential bioburden level in each OR, mainly if it was a messy procedure or a patient on isolation required surgery. This essential information can only come from OR MDT members when handing ORs over to EVS for processing. Now more than ever, awareness of the opportunities to deliver industry best practices for OR between-case cleaning such as zone cleaning and implementing the training, along with a substantial responsibility matrix. Organizations like AHE offer a Train-the-Trainer program for the perioperative areas called CSCT – Certified Surgical Cleaning Technician to help in this endeavor, for the rest of EVS CHEST – Certified Healthcare Environmental Services Technician. Programs like these offer rock-solid advice and ensure everyone is in harmony, efficient and effective in conducting their duties. View OR Zone Cleaning View OR Zone Checklist View Zone Cleaning Checklist Between Cases Other things to factor in are computer workstations on wheels, respiratory and anesthesiology equipment, and others processed (cleaned and disinfected) by those who typically use them. Those users have the training, tools, and proper resources to follow manufacturers’ instructions for use (IFU). When a MDT ensures the equipment in the room is cleaned by the designated professional, this ensures that the place is ready as soon as possible. However, if any one of these vital components is disrupted, missed, completed out of order, or late, it may fall to EVS to pick up the slack. The disruption causes an already strapped and burdened EVS department to get the job done with limited resources and often limited success. We must distinguish between room turnaround time (wheels out to wheels in), a phrase that typically means the time a patient leaves the space, and another arrives. This time frame incorporates all activities and disciplines involved in cleaning and disinfecting the environment, which encompasses the physical surfaces and the assets or equipment in the room. This is not to be confused with room turnover time (when EVS receives the call and begins processing the space to the time the room is completed by EVS, which may or may not include bed make-up). Variables that may impact standard benchmark times: ● Room type and size ● Age of the facility ● Facility design ● Weather and other elements ● Activity in the room ● Clutter Seeking Volunteers! Join a growing group of individuals leading the charge in addressing HAIs • Help create educational resources • Identify educational programs • Work with other professionals in creating, planning, and implementing • 2-3 hours/month • Reduced membership fee healthcaresurfacesinstitute.org/volunteer www.healthcarehygienemagazine.com • september 2020 29