Healthcare Hygiene magazine February_2020 | Page 27

The Genesis of the Environmental Services Optimization Project © By John Scherberger, FAHE H ealthcare is ever-changing, never stagnant, always challenging, and This article the confluence of interests, cultures, is the first and priorities is constant. However, in in a year- the meeting of these often-different long series matters, the patient must always be the describing focus of healthcare ministering – care, an Industry comfort, support. journey led by Infection prevention is everyone’s environmental responsibility and goal. It takes a trained services and multidisciplinary team implementing infection multimodal interventions to fulfill prevention the purpose. toward A healthcare facility will never be better patient germ-free because bacteria, viruses, outcomes, molds, and fungi outside the facility quality and cost savings. are always carried inside. Infiltration into health care facilities is extremely easy for contaminants and pathogens. They can be taken by air currents, clothing, supplies, carts, emergency services stretchers, and, of course, inside and on the skin of every person entering a facility. Despite the variety of viruses and bacteria, germs spread from person to person through everyday interactions. Therefore, to prevent germ transference, everyone must work to break the chain of infection. 1 How to identify and break, or interrupt, the six points of the chain is critical to overall outcomes. At whatever point the chain breaks, the potential for infection stops. The six links in the chain include the infectious agent, reservoir, portal of exit, mode of transmission, the portal of entry, and susceptible host. Recently, the Centers for Disease Control and Prevention (CDC) released a report, “Antibiotic resistance threats in the United States 2019,” 2 updating the state of infection prevalence and antibiotic resistance. Most of the attention focused on the revelation that more people have died from antibiotic-resistant infections than was previously believed. The CDC categorizes pathogenic infection threats as “concerning,” “serious,” and “urgent.” The “urgent” category is to expand¬ to include the fungus Candida auris and carbapenem-resistant Acinetobacter. The group is now Editor’s note www.healthcarehygienemagazine.com • february 2020 five, having joined C. difficile, the deadliest antibiotic-resistant germ on the CDC’s urgent list; Carbapenem-resistant En- terobacteriaceae; and drug-resistant Neisseria gonorrhoeae. A Pause and Self-examination Were Needed, and Experts Weighed in Recognizing this need, the San Francisco Bay Area (SFBA) Association for Professionals in Infection Control and Epidemiology (APIC), decided to reflect in 2016-2017 and to work with their environmental services (EVS) peers and with allied healthcare professionals to look at the change, and what is necessary versus what is expedient. It was apparent that something was amiss with both disciplines in their joint efforts to reduce healthcare-acquired infections. Scientific and medical peer-reviewed decision-making for some infection prevention and environmental services processes departed from the paths of the patient, varied in application, fundamental hygienic interests, proven healthcare culture, and priorities to the way of convenience. Also, too, was the lack of attention given to this vital frontline of technicians and the role they play in the environment of care for best patient outcomes, and that the resources, time, people, recognition, safety, and tools they use couldn’t be overlooked or ignored. The recognition of the divergence from the proper path resulted in a pause and self-examination of past practices and the formation of a project designed to support optimization of the EVS programs in two SFBA hospitals. Sue Barnes, RN, CIC, FAPIC, who was, at the time, president of the SFBA, was project manager and SFBA chapter members were recruited. The two hospital teams consisted of infection preventionists (IPs), EVS directors and managers, and nursing representatives. Association for the Healthcare Environment (AHE) industry champions committed to the Triple Aim of Cost, Quality, and Outcome provided project sponsorship. Because of the scope of the project, AHE executive director Patti Costello and the entire AHE education staff were intricately involved. The goal was to design a playbook of best practices that would bring scientifically recognized, evidence-based, and peer-reviewed practice guidance to the forefront, while at the same time providing the vetted resources to the teams that need it the most. The Playbook is designed as a “DIY” (do-it-yourself) 27