•
Improving the
relationship
between SP
professionals and
IPs is essential
because the
two disciplines
complement one
another in far
more ways that
they detract, and
a strong working
partnership can
result in better
outcomes far
more effectively
than if each side
attempted to work
on their own.
information and work to ensure the SPD has what it
needs to do the job safely, efficiently and effectively.
When the IP understands what SP professionals need
and why they need it, it is easier to work as a team
to put in the request and share the rationale behind
its necessity.
IP/SP partnerships can also lead to better experiences
and outcomes with external audits. When the
two sides work well together, they will not only be
better prepared in regard to procedures, processes and
having the right equipment, but both will also be more
prepared to answer questions from surveyors. For the
SPD, it is helpful to not only be able to explain what
takes place within the department and the rationale
behind the processes/practices, but also that the
department has worked alongside the IP to ensure
the processes are safe, effective and follow instruction
for use, best practices and standards. For an IP, having
a keen understanding of what goes on in SPD and
having the ability to speak to the processes the SPD
follows makes the IP more effective in answering
questions during an audit.
Building the bridge
Depending on the current relationship between
the two departments, taking the first step toward
building a better partnership may actually be the most
challenging part of the journey, especially if feelings of
distrust or animosity are present. If the SPD makes the
first step, it may seem a bit counterintuitive and some
lingering feelings of apprehension about reaching out
to IP for assistance could linger. If the IP takes the first
step, it could be more effective to request an initial
meeting and state their intention to make a fresh
start and build a new foundation between the two
departments. In either case, it may involve a leap of
faith for both parties and a willingness to put aside
past differences.
Conclusion
Improved SP/IP collaboration helps steer process
improvement that will improve patient safety.
Partnering on policies and procedures makes these
practices more robust and can lead to improved
instrument cleaning and sterilization. It can also lead
to better survey scores – a positive outcome that helps
demonstrate SPDs are following processes, policies,
standards, and best practices that improve customer
service and care quality.
Chris Pennucci, AS, BS, CRCST, is the sterilization
coordinator for Maine General Medical Center in
Augusta, Maine. He also serves as president of the
Northern New England Chapter of IAHCSMM.
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