Health Destination Pharmacy Trial – Case studies Health Destination Pharmacy Trial – Case studies | Page 3

FOREWORD
As part of its commitment to building capability in pharmacy and
positioning the profession for the future, PSA has conducted a trial to
test the feasibility of a changed model of pharmacy practice in which
the pharmacist is repositioned as a primary healthcare provider and
the pharmacy as a healthcare destination.
Participating pharmacies received assistance to make changes to
their business model to achieve sustainable delivery of consumerfocused health services, enhance the pharmacy’s image as a health
care destination, and improve its long-term viability.
The trial did not impose a “one size fits all” model, but focused on
building capacity and ensuring that the appropriate infrastructure
and resources were in place to allow change to occur.
This eBook looks at some of the outcomes of this trial with case
studies of some of the pharmacies involved, and the results obtained
from their involvement in the project. It highlights not only the need
to adapt and change, but also how such fundamental shifts in the
way we practise can be achieved and the positive outcomes from
such change.
I trust you will find the examples in these pages both interesting and
inspiring.

Grant Kardachi, BPharm FPS
PSA President