New Patients
Average Days to Third Next Available
Appointment*
New Well Baby Initial Exam
12 days
New Adult Initial Appointment
19 days
Dental
18 days
Outpatient Psychiatry
41 days
*The third next appointment is the industry standard for determining appointment availability.
New Patients
Addictions Treatment Program Detox
Addictions Treatment Program Rehab
Women’s Residential Services
Substance Abuse Intensive Outpatient Services
Wait Time Prior to Program Admission
10 days
21 days
21 days
18 days
Emphasis on Prevention/Access to Prevention and Wellness
Goal: Reduce Illness, Disability and Death Related to Tobacco Use and Second
Hand Smoke Exposure
By June 30, 2014, establish a baseline of how many Behavioral Health Services (BHS) clients use
tobacco. By June 30, 2016, reduce by 5 percentage points the number of Behavioral Health Services
clients who use tobacco.
Progress: 2014 Goal Met
Tobacco dependence among individuals with mental health
disorders and/or substance addiction is a tremendous
problem that goes largely ignored. Persons with chronic
mental illness die 20-25 years earlier than the general
population and tobacco usage is a major reason why. The
Health Department found that 41% of its Outpatient Mental
Health Services patients used tobacco. (In comparison, 20% of the general population uses tobacco.)
Since 5% of 41% is 2.05%, 2.05% was subtracted from the 41% baseline to determine the 2016 goal of
39%. Despite popular belief, persons with mental illness and addictions want to quit smoking, want
information on cessation services and resources, and, most importantly, they can successfully quit using
tobacco. One study found that 52% of individuals addicted to cocaine, 50% of those who abuse alcohol,
and 42% of individuals addicted to heroin were interested in quitting smoking at the time they started
treatment for their other addictions.
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