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Analyze the role of consumers, such as patients, family, and
friends in your organization’s QUALITY IMPROVEMENT
process.
o Analyze the external quality indicators available to
consumers regarding the organization.
o Analyze at least three indicators in detail and how consumers
use these indicators as part of the QUALITY
IMPROVEMENT process.
Analyze feedback from consumers on the quality improvement
process.
o For your organization, evaluate how stakeholders, such as
patients, managers, administrators, clinicians, health insurers,
regulatory agencies, and so forth, use feedback in the
QUALITY IMPROVEMENT process. If you do not know
how it is used, indicate how it can be used.
o

Cite at least 3 sources according to APA guidelines to support your
information.
Click the Assignment Files tab to submit your assignment.