Case Scenario 1 ( Security Breach )
The administration at St . John ’ s Hospital takes pride in its sound policies and procedures for the protection of confidential client information . In fact , it serves as a model for other institutions in the area , however , printouts discarded in the restricted-access IS department are not shredded . On numerous occasions , personnel working late have observed the cleaning staff reading discarded printouts . What actions , if any , should these personnel take toward the actions of the cleaning staff ? What actions , if any , should be taken by IS administration ?
Case Scenario 2 ( Natural Disaster ):
Living on the Gulf Coast is a benefit that many residents of this small Southern town enjoy , however , natural disasters are a concern . The town has just been struck by a hurricane and the entire basement of your operation is flooded by the storm surge . Patient files were destroyed or washed away with the receding water . What actions do you take when patients ask for their health records ? What processes did you have in place to protect your records in anticipation of such an event ?
Choose one of the scenarios above and develop a process for maintaining patient privacy and security .