new role will require him to work Sundays. Zach would like the
promotion, but realizes that it would force him to miss some church
activities. It is likely that Zach is experiencing which of the
following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency by
drawing up formal plans?
A. Leadership
B. Management
C. Task structure
D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.