tHe interPLay of emotionaL inteLLigenCe anD Diversity
Diversity & Inclusion Committee
Chairs:MarshaMoses-LawOfficesofKubickiDraperandAbrahamShakfeh-ButlerWeihmullerKatzCraig,LLP
E
motional intelligence,
also known as emotional
quotient (EI/EQ),
varies by person and
organization, impacts all people,
and can be learned. EI encompasses
interdependent competencies of
self-awareness and responsiveness
to others, expanding into empathic
perception of others’ feelings,
appropriate response to the feelings
28
of others with
empathy, and
managing or
assisting others
in managing
emotional
responses. In
other words,
EI allows
people in the
workplace to
respond more
inclusively and
empathetically
to their fellow
employees. For
this reason,
the concept
of emotional
intelligence is
often coupled
with diversity
Diversity training
combined with emotional
intelligence helps
alleviate unproductive
tension and increases the
ability to work together
to achieve goals.
MAR - APR 2020
initiatives (EID)
in order to build
intercultural
literacy and
sensitivity.
The term
EI entered
the mainstream
in 1995, when
journalist
Daniel Goleman
expanded upon
an academic
journal article
by psychologists
John Mayer and
Peter Salovey,
and authored
the now-classic
Continued on
page 29
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