F R O M T H E C L E R K O F C O U R T & C O M P T R O L L E R C i n d y S t u a r t – C l e r k o f C o u r t & C o m p t r o l l e r , T h i r t e e n t h J u d i c i a l C i r c u i t
Iput a new bilingual pay incentive policy into effect organizationwide in mid-September , just as we wrapped-up National Hispanic Heritage Month . I decided to incentivize bilingual employees for their valuable skills and to make sure all of our customers are being served in an equitable way .
According to the policy , employees who speak a fluent , non-English language are considered for compensation if they have “ frequent contact with the public and interact with residents or customers who require language assistance on a regular basis .”
servingourentireCommunity : bilingualpayincentivepolicyrewards ouremployeesandourCustomers
iknewuponstartingasClerkthattherewerelanguagebarriers insomeofourcommunities . Creatingabilingualpolicyallowed metoaddressthisneedandrecognizebilingualemployeesfor theirlanguageskills .
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Customer Service Manager eileen Salas being interviewed by bay news 9 .
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