Having your Baby at Kapiolani (June 2019) - Page 5

Financial Services Financial counselors are here to help you verify and assess your insurance coverage and benefits, estimate hospital cost, estimate co-payments and assist with QUEST applications. The office is open seven days a week from 8:00 a.m. to 4:00 p.m. You are welcome to visit our Financial Services Department on the first floor in the Main Lobby or call 983-8538. Kapi‘olani accepts most insurance plans, as well as payment by MasterCard, Visa, American Express, Discover, cash and personal checks. Food Services Patient meals include breakfast service at 7:15 a.m., lunch at 11:15 a.m. and dinner at 5:15 p.m. On the evening prior to discharge, a special “Celebration Dinner” will be served to you and your support person. Couples have their choice of Salmon Provencal, Bacon-Wrapped Petit Filet Mignon and Chicken Kiev. For visitors, take-out meals are available from the Dining Room on the second floor. We also can deliver a guest meal tray from the dining room menu for the a la carte cost of the meal, plus a $2 delivery charge. Congratulations on the birth of your baby! Kapi‘olani joins you in celebrating your little miracle with our special C elebration D inner F or t wo Gift Shop The gift shop is located on the ground floor in the main hospital. They sell snacks, drinks, flowers, baby items and general toiletry items. Gift Shop hours: • Monday through Friday: 9:00 a.m. – 7:20 p.m. • Saturday: 9:00 a.m. – 12:30 p.m.; Sunday: CLOSED Chapel A chaplain is available Monday through Friday from 8:00 a.m. – 4:30 p.m. Please call extension 38651. The Chapel is on the 2nd floor of the Diamond Head Tower. Our chaplains are also available on an emergency basis at all other times – please let us know how we can help. Patient Relations If you have any questions, call our patient relations coordinator at 983-6067. Coffee Carts: The Dining Room is open from 6:00 a.m. to 3:00 a.m. • Breakfast: 6:00 a.m. – 9:00 a.m. • Diamond Head Tower coffee cart on the 2nd floor Hours of operation: Monday through Friday 6:30 a.m. – 7:00 p.m.; closed on the weekend. • Dinner: 4:15 p.m. – 3:00 a.m. • Main hospital ground level coffee cart Hours of operation: Monday through Friday 6:30 a.m. – 2:00 p.m.; closed on the weekend. Outpatient Pharmacy Parking • Lunch: 11:00 a.m. – 2:00 p.m. For the convenience of our patients and their family and friends, a pharmacy is located on the 1st floor to fill your prescription and over-the-counter medication needs. Pharmacy Hours: • Monday–Friday, 8:30 a.m. – 5:00 p.m. • Saturday, 8:30 a.m. – 2:00 p.m. • Closed on Sundays. Parking in our spacious garage is free for the support person during mother’s/baby’s hospital stay. There is a fee for other visitors. Handicap parking stalls are available in the parking garage. Convenient valet service is available for a fee of $8, Monday through Friday, from 7:00 a.m.-6:00 p.m. Valet parking and patient drop-off and pick-up is from Bingham Street, before the Emergency Department entrance. We have accommodations for handicap vehicles during valet parking hours. | 3