Hardware Africa 2014 2014 | Page 122

PAINT ADVERTORIAL Excelsior Paints – proud of its independence Excelsior Paints focuses on three things – quality at an affordable price, customer service, and protection for its stockists. With the company growing from strength to strength, and its successful move to national distribution as well as to other African countries, it seems its strategy has paid off. Established in Johannesburg more than logistics to Industria West to manage the and we have to work so much harder for our seven decades ago, Excelsior Paints’ products increase in volume distributed nationally, piece of the pie,” he says. are still produced with pride and hands-on and more storage space of its products. involvement from its owners, something The 6 700m2 warehouse ensures that the American Colour Guild, a respected global of a rarity these days. Based in the west of company can now expand with ease and can organisation comprising more than 55 Johannesburg, this family-run business accommodate customer’s product requests independent paint manufacturers from 14 has, through sheer hard work, passion and within an impressive ‘factory-floor-to-dealer- different countries. “We were one of the uncompromising quality of its product, door’ turnaround time. first independent producers to embrace expanded nationally and into neighbouring Zambia, Mozambique and Botswana. The company produces a wide range of “I believe our success can be attributed to Excelsior Paints is also member of the international standards that match and our unique commitment to our paint dealers are approved by the South African quality and the fact that we have remained a family authorities,” says Lawson, adding that, “This water-based and solvent-based products that business,” says Ron Lawson, General Manager association allows Excelsior access to the are widely used in the industrial and domestic from Excelsior Paints. “There is no middle man. Guild’s colouriser system which, among other sectors. The range also includes wood finishes, If you want a decision, you get a decision; it’s as things, predicts colour trends at least 12 to 18 waterproofing and a wide selection of Enviro- simple as that. I think that plays an important months in advance of their entry into market, friendly products. Due to its growth, the company part in today’s business dealings. so we are always on-trend with our products People want to be respected and colour range, keeping ahead of the ever- has moved its administration, and their business – no matter changing colour curve that consumers follow.” sales, warehouse and how big or small – to be taken The company is also proud of its paint seriously, or it will be taken dealers and the model it offers to them. “The elsewhere. It’s tough out there dealers are the foundation of our success,” says Lawson. That’s why the company has always stood by its commitment to its dealers with the unique “Dealer Network Protection Plan”. This philosophy guarantees Excelsior stockists that the company will not compete with its own dealers by selling Excelsior products direct to consumers. In the future things may be altered due to the nature of the rapidly changing retail environment – it is the nature of a dynamic, developing industry. However, what will remain the same will be Excelsior Paints’ dedication to its dealers, the provision of quality, and a dedication to competitive pricing- elements that will ensure that for Excelsior dealers, the products, prices and margins are always right. 122 HARDWARE AFRICA 2014